Thank you for visiting our after-sale services web page.
Here, we hope that you will be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.
Please kindly be noticed that all of our Sweetlf products come with a hassle-free warranty. You can find your precise warranty period on the literature inside the box or verify with our customer service team. If your product does not meet your needs during this period, please contact us via the feedback form below and let us know what we can do to help you.
Moreover, as a reminder, if you are having trouble using one of our products, you can always refer to the FAQ or Instruction Manuals section on our website, where you may be able to resolve the issue yourself.
Thank you in advance for all of the information you are providing.
Refund requests for the 30-day money-back guarantee to expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through SweetLF’s online stores, please contact retailers for refunds. For quality-related issues, please see below.
If you ordered from Amazon, You can find this in your Amazon account's order history. If you ordered from here directly, you can find this on your account of sweetlf.com.
You can find this in your Amazon account's order history, as well as on the packaging or manual of the product. Some products come with a watermark showing the model number and/or name of the product.
Refund or Exchange:
Please enter your preference, and we will do our best to accommodate your needs.
Reason for Request:
Enter a short description of the problem here, e.g. "defective".